How to apply a discount

We currently don't have a discount field for services in Ignition. However, let's learn a workaround in this article!

Reid avatar
Written by Reid
Updated over a week ago

We currently don't have a discount field for services in Ignition, but our Product team is considering it. Let us know your use case by emailing!

Although there's no specified discount field, there is a work around which will allow you to offer discounted rates to your clients.

You can apply a discount to a service by directly changing the price of a service when drafting a proposal and ensuring that a note is displayed in the Service Description.

In the example above, you can override the service default price in the Value field and reduce it to say $200, effectively applying a discount of $50 or 20%. The drawback of discounting this way is that the client will not see that a discount has been applied when viewing their invoices.

In order to show the client that they are getting a discount, you can simply add the details (standard price, discount rate, and discounted/final price) to the Service Description while setting up the services on the proposal.

This can be done by:

1. Clicking Edit on service

2. Adding the details into the Service Description

Classic Proposal Editor

You can follow the exact same process as the above in the Classic Proposal Editor, and directly edit the Price of the service in the draft proposal like in the example below.

Please let us know if you have any questions about applying discounts in Ignition, you can email your questions to:

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