The Included billing type lets you add a service to a proposal with no charge. Your client can see the service, but it is left out of the billing totals.

This is useful when you offer a package of services and don't want to show a price against each one, or when you want a service on the proposal to deploy a job template in Xero Practice Manager without billing for it.

Choose the service from your service list, then set its price type to Included, which is listed as No charge.

Once a service is set to Included, it stays on the proposal but is not billed. You can mix included and paid services in the same proposal.

You can also set your service template's price types to "Included" as well.

On the client acceptance page, an included service appears in the Services section alongside your other services, with its name and description.

In the Pricing section, the included service is listed without a price and left out of the billing totals, so your client is not charged for it. If every service on the proposal is included, the Pricing section shows that there are no billable services.

If you have job templates from Xero Practice Manager attached to Included Services they will deploy as per normal. You may even have a job with all included services and no prices.