Ignition will mark your invoices as paid automatically, but you'll still need to reconcile the payouts you receive in your bank account.
Read below for instructions on how to set up a bank rule to simplify this process.
Marking customer invoices as "Paid" in QuickBooks
If you have QuickBooks integrated with your Ignition account, and you enabled payments for your proposals, your invoices will automatically be marked as paid in QuickBooks once the payment has cleared in your bank account.
When a payment is processed by Ignition, funds are deposited into the practice’s bank account and Ignition marks the invoice as paid in QuickBooks. The invoice is paid into ‘Undeposited Funds’ in QuickBooks.
Setting up a bank rule to reconcile your payouts
By setting up a transfer rule in QuickBooks, payouts move from the practice’s bank account into ‘Undeposited Funds’, balancing the payment and reconciling the invoices.
Please note: The bank rule in this article is only suitable if the Undeposited Funds account in QuickBooks is being used solely to record payment of invoices from Ignition.
How to set up the rule
1. In QuickBooks, go to Banking → Rules → New Rule.
2. Create the following rule and click Save. The transfer rule will then be set up.
How to Reconcile the Payout
Once the payout from Ignition has been received, it will need to be reconciled against the invoices. To complete this process:
1. In QuickBooks, navigate to your Banking tab → Banking.
2. Identify the payout from Ignition in the list of transactions (e.g. ‘Ignitionpay’ will appear as the description). QuickBooks will have automatically recognized the payout from Ignition and applied the transfer rule. Click Record Transfer.
Once you have clicked Record Transfer, the transaction will disappear from this menu and will be transferred to the Undeposited Funds account.
3. Next, you'll need to record the transfer. To record the transfer, navigate to Accounting → Chart of Accounts, and on ‘Undeposited Funds’, select Account history. The total balance of the Undeposited Funds account should now equal $0.
Note: Any transaction with an ‘R' next to it has already been matched (e.g. from a previous reconciliation) and won’t be recorded in the total balance.
4. Lastly, you'll need to record the deposit. Select + New → Bank Deposit. This will populate a list of payments in Undeposited Funds that haven’t yet been matched. Tick off all the invoice payments and payout from Ignition, and check the amount equals $0 (top right-hand side.)
5. Once the amount equals $0 and you’re happy, click Save and new.
The account has now been reconciled and no further action is required.