Ensuring Compliance with US Sales Tax Requirements
Ignition is committed to maintaining full compliance with sales tax regulations in all applicable states. Over the coming year, as we meet tax thresholds in new jurisdictions, we may become responsible for collecting sales tax on Ignition monthly and annual subscription in additional states.
List of States / City affected
Affected States |
Alabama |
Arizona |
Connecticut |
District of Columbia |
Hawaii |
Iowa |
Kentucky |
Louisiana |
Maryland |
Massachusetts |
New York |
Ohio |
Pennsylvania |
Rhode Island |
South Carolina |
Tennessee |
Texas |
Utah |
Affected Cities |
Chicago, IL |
Verify your company address
To ensure we calculate the correct tax rate for your account moving forward. We encourage you to take a moment to review and update your billing details by visiting your account at Ignition Account Settings. Keeping your information up to date will help ensure a smooth transition as we implement any necessary sales tax changes.
Need Assistance?
If you have any questions or require support, please do not hesitate to reach out to our customer support team. We use an app called Intercom. It's not live chat and it's not a ticketing system. It fits right in between. If you prefer email, you can email help@ignitionapp.com
To start a chat:
If you haven't been able to find an answer to your question in the knowledge base, you can start a conversation by clicking this icon in the bottom right corner of your screen:
