Ignition

Give your clients a more customized experience using a custom domain. This quick guide will walk you through the steps.

Add a custom domain

How to configure your branding settings

Nicole Baptiste

Ella Buan

Pat Kuo

How to configure tax rates, set notifications, update your billing details, and manage users.

Account Settings

A quick overview of General Settings, Branding, Taxes, and Team settings.

Settings Overview

How to add users, manage permissions, and edit existing users.

Adding and Editing Users

Learn how to configure your in-app & email notifications for client activity.

Notifications

Adding your headshot to your profile provides a better, more personalized experience for your clients.

Add Your Profile Picture To Personalize Your Proposals

Forgot Your Password?

Follow this step-by-step guide to update your Ignition account for firm rebranding or a change in ownership

Update Your Ignition Account After a Rebrand

Need to re-send the invitation email to your team member? Here's how.

Re-inviting a user in Ignition

Learn about how Ignition uses two-factor authentication to boost the security of your account.

Two-Factor Authentication (2FA)

Learn about Two-Factor Authentication and the reasons why this is compulsory for any Ignition and Xero connection.

Two-Factor Authentication (2FA) for Xero connected accounts

Embed your Accounting Association Logo In Your Contract Template

Tom Maxwell

General User Settings

Learn how to quote tax-inclusive prices to your clients and charge sales tax on your services.

How To Configure Tax Rates

Nick Dainty

Tax Rates

Need to change the credit card you used for your Ignition Subscription? Here's how...

How to Update Your Billing Details

No longer want to use Ignition? Here is how to cancel your account.

How To Cancel Your Account (Subscription)

Can You Use One Email Address For Multiple Ignition Accounts?

Can Ignition Subscription Emails Be Sent To Another Email In Addition To The Principal User?

Sales tax requirements on subscription transactions in US states.

US Sales Tax Compliance

Reid

Kalem Tonn

My Subscription

Do you want to test new Ignition features? Welcome to the Lab!

Test New Features With Ignition Labs

What's New In Ignition

Go to your account

Start a free trial

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.