Setup 2: General Account Settings (2 mins)

The overall settings controlling your Ignition account

Tom Maxwell avatar
Written by Tom Maxwell
Updated this week

Next, click on Settings on the left-hand side menu. This will take you straight to your General settings.

Company Information

Ensure the general details around your company are accurate.

Proposal Settings

Acceptance Email Notification is an email address to receive a notification when a client accepts a proposal.

Best practice: Add a generic accounts@ or admin@ email, practice manager or director/CEO depending on the size of your business.

PDF Page Size is the size of pages in the PDF generated of proposals.

Best practice: A4 for ease of printing

Proposal Editor Experience - You can select to use the Classic Editor only, New Proposal Editor only, or both editors.

Proposal Reminders

These enable Ignition to automatically send reminders to clients if they haven't accepted a proposal.

You can control here how many, and how regularly, these are sent.

Best practice: 3 reminders, 3 days apart to ensure clients don't lose engagement and that you stay relevant but not too pushy.

Client Emails

If you are using Ignition payments, these settings control whether Ignition will send invoices and/or receipt emails to clients for payment on their invoices.

Best practice: Turn only Invoice Notifications on if you plan on collecting payments immediately. Otherwise, turn on both to ensure clients are notified when an invoice is raised and when the payment will be collected.

Here is what the Invoice Notification emails will look like to your client.

And now it's time to get you paid! Let's now set up Ignition Payments.

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