Skip to main content
Payment Clearing Times

Summary of clearing times by payment method across regions that are supported by Ignition payments

Nick Dainty avatar
Written by Nick Dainty
Updated over 6 months ago

First payment for your Ignition account

Please note: We may require between 3-7 business days to perform checks to verify your business during the very first time you set up and accept payments - however, this is usually much quicker. Please watch for our emails if we require more information from you and respond accordingly.

This initial verification timeline applies whether your client pays via direct debit or credit card.

You can still accept and collect payments from your clients, but payouts to your bank account will be held until your business has passed verification.

Ignition reserves the right to decline payment processing for any business - and will return any collections to your customer's account should your business fail verification.
​
​Note: Please ensure that you enter all your verification details correctly when setting up payments in your account!
​

Public holidays may extend clearing times depending on your region.

USA πŸ‡ΊπŸ‡Έ

Core and Starter plans

Pro and Pro+

Credit card

1-2 business days

1-2 business days

ACH

5-7 business days

3-5 business days

First bank account collection

The first payment made by a client from their bank account may take longer.

For the USA the first payment made by a client from a particular bank account will be subject to an additional confirmation process required by regulation.

Add at least 2 business days for the first payment made by a client should your client choose to verify their account manually by micro-deposit. If verifying by internet banking, this is instant. Find out more about how clients can verify their accounts here.

Australia πŸ‡¦πŸ‡Ί

Payment method

Payout time

Credit card

1-2 business days

Direct debit

4-5 business days

Please note: Discover & Diners Club credit cards may not be supported in your account in Australia.

United Kingdom πŸ‡¬πŸ‡§

Payment method

Payout time

Credit card

1-2 business days

Bacs direct debit

5-7 business days

First bank account collection

The first payment made by a client from their bank account may take longer.

For the UK the first payment made by a client from a particular bank account will be subject to an additional confirmation process required by regulation.

Add 3 business days for the first payment made by a client as the direct debit mandate on their account must be confirmed with their bank. Find out more about mandate confirmation here.

Canada πŸ‡¨πŸ‡¦

Payment method

Payout time

Credit card

2-4 business days

Pre-authorized debit

7-9 business days

New Zealand πŸ‡³πŸ‡Ώ

Payment method

Payout time

Credit card

3-6 business days

Direct debit

4-5 business days

Other regions

Payments are only available in the USA, Australia, Canada, the United Kingdom, and New Zealand.

We have a goal to reach equality in payment support across all of Ignition's major regions and are working hard with our third-party provider to accommodate more regions.

As you can appreciate banking legislation is complex and it can take some time to navigate these systems and also be compliant with regulations, so we are often not able to provide a timeline for when we will be likely to accommodate your region.
​

If you have any questions or comments, you can speak to your assigned Account Manager or reach out to our Support team at help@ignitionapp.com.

Did this answer your question?