Payment Clearing Times

Summary of clearing times by payment method across regions that are supported by Ignition payments

Nick Dainty avatar
Written by Nick Dainty
Updated over a week ago

First payment for your Ignition account

Please note: The very first time you accept payments through your Ignition account, we will require 7 business days to perform checks to verify your business. This initial verification timeline applies whether your client pays via direct debit or credit card. 

You can still accept payments from clients at this stage, but disbursals to your bank account will be held until your business has passed verification. 

Ignition reserves the right to decline payment processing for any business - and will return any collections to your customer's account should your business fail verification.

Note: Please ensure that you enter all your verification details correctly when setting up payments in your account!

Payment clearing times

Public holidays may extend clearing times depending on your region.

USA 🇺🇸

Core and Starter plans

Pro and Pro+

Credit card

1-2 days

1-2 days

ACH

5-7 days

3-5 days

First bank account collection

The first payment made by a client from their bank account may take longer.

For the USA the first payment made by a client from a particular bank account will be subject to an additional confirmation process required by regulation.

Add at least 2 business days for the first payment made by a client should your client choose to verify their account manually by micro-deposit. If verifying by internet banking, this is instant. Find out more about how clients can verify their accounts here.

Australia 🇦🇺

Payment method

Disbursal time

Credit card

1-2 days

Direct debit

4-5 days

Please note: American Express, Discover & Diners Club credit cards may not be supported in your account in Australia.

United Kingdom 🇬🇧

Payment method

Disbursal time

Credit card

1-2 days

Bacs direct debit

5-7 days

First bank account collection

The first payment made by a client from their bank account may take longer.

For the UK the first payment made by a client from a particular bank account will be subject to an additional confirmation process required by regulation.

Add 3 business days for the first payment made by a client as the direct debit mandate on their account must be confirmed with their bank. Find out more about mandate confirmation here.

Canada 🇨🇦

Payment method

Disbursal time

Credit card

3-6 days

Pre-authorized debit

7-9 days

New Zealand 🇳🇿

Payment method

Disbursal time

Credit card

3-6 days

Other regions

Payments are only available in the USA, Australia, Canada, the United Kingdom, and New Zealand.

We have a goal to reach equality in payment support across all of Ignition's major regions and are working hard with our third-party provider to accommodate more regions.

As you can appreciate banking legislation is complex and it can take some time to navigate these systems and also be compliant with regulations, so we are often not able to provide a timeline for when we will be likely to accommodate your region.

If you have any questions or comments, you can speak to your assigned Account Manager or reach out to our Support team at help@ignitionapp.com.

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