All Collections
Payments & Billing
How to improve your cashflow with secure client payment plans and put an end to chasing payments.
Managing and billing your clients
Ignition payment information for clients
Upcoming Bank Holidays and Processing Deadlines (2025)
Payments Overview
Setting up Ignition payments
Payment Clearing Times
Passing on card processing fees to clients (surcharges)
Compliance and card surcharges guide (AU)
Compliance and card surcharges guide (USA)
Compliance and card surcharges guide (CA)
How payment fees are calculated
Do I Get Charged Fees For Failed Payments?
Differences between Standard & Premium Credit Cards
Why do ACH payments take a long time to clear?
What to do if my client’s ACH payment is blocked?
Collecting payment on invoices created in the past
How to cancel a payment and stop it from being collected
What if my client accidentally pays the invoice twice?
Are clients notified when the payment fails to collect or is rejected?
Can failed payment notifications be sent to another email besides the principal user?
Passing on Payment Transaction Fees to clients
Blocked payment collections due to Prohibited and Restricted Businesses
Managing payment methods in Ignition
High value bank account payment fee
Canadian Pre-Authorized Debit (PAD) payments
1099-K Form Issuance (USA Practices Only)
Pay Using An Online Banking Account (USA Only)
(USA only) The ACH Payment Verification Process
Setting Up UK Direct Debit (BACS) Payments
Payment Clearing Times For BACS Direct Debit (UK customers)
New Zealand Direct Debit