What is Ignition Payments?
Ignition Payments is our dedicated payments processor which can be attached to the proposals you create and send through Ignition.
You can collect billing details from your clients directly on your proposals and automatically process payments through the Ignition payment gateway.
By using Ignition Payments, you can take control back from your clients as to when you will be paid!
Why use payments?
Businesses that use Ignition payments succeed by gaining efficiencies and advantages in four key areas:
No Debtors
Guaranteed Payments
Improved Cashflow
A Hands-off Accounts Receivable Process.
Collecting your client's billing details upfront gives you the power to collect payment from your clients when you invoice them, rather than letting them have the power to pay you when they feel like it. This can eliminate debtors from your practice and remove friction points from your client relationship.
Taking this one step further, the Require Payments toggle is easily the most popular feature amongst Ignition users.
By enabling this on your proposals, new prospects to your business cannot accept your proposal until they provide a payment method. This guarantees you get paid on your terms, for all the work you do.
What makes Ignition Payments different to other processors?
Other vendors | Ignition |
❌ Some may require additional subscription costs | ✅ Payments are built into all of our plans |
❌ Require your clients to sign a separate payments authorization form | ✅ Payment authorization is built into the proposal |
❌ Some vendors charge failed payments/chargeback fees | ✅ Fees are only charged on successful transactions |
❌ Manually change engagement letter, invoices and payment gateway if there are any changes required | ✅ Your engagement letter, payments and invoices are updated automatically when you change anything you need |
❌ Some vendors leave you to match payouts and fees to invoices by hand | ✅ Ignition reconciles your payouts, invoices, and payment fees in Xero or QuickBooks automatically |
Ignition Payments eliminates A/R
With Ignition fully setup, you can completely automate your Accounts Receivable process.
When a proposal is accepted, your invoices automatically appear in Xero or QuickBooks. Once payment is collected, Ignition pays out the funds, reconciles your invoice, and sends your client a receipt automatically.
You can also opt to add additional invoice notification recipients (such as a Dext or Hubdoc email address). Even better, if you have recurring services, this whole process will repeat every single week or month!
How Ignition reconciles invoices
If you have Xero or QuickBooks integrated with your Ignition account, it will automatically reconcile the payments against your client invoices within 24 hours after the funds are received in your account.
Ignition deducts the payment fee from each payment as it's collected, so your payout arrives net of fees. Ignition still marks each client invoice as paid in full and records the fee as a separate expense, so your invoices reconcile automatically.
Note: Some accounts are still on gross settlement, where payouts arrive in full and payment fees are billed on your monthly Ignition invoice.
Learn more about net settlement and how it differs from gross settlement.
If you are using Xero, Ignition creates a clearing account (Ignition Clearing Account) in your Xero file. Ignition records a transaction there for each payment collected and reconciles it against the client invoice. On net settlement, Ignition also records the payment fees for each payout as a single bill against the expense account you chose in Account mapping, so you'll see up to one fee bill a day.
If you are using QuickBooks, Ignition uses your Undeposited Funds account to record each payment collected and links it to the invoice automatically to reconcile it. On net settlement, when each payout arrives, Ignition also creates a Bank Deposit that records the payment fees for that payout as a single Payment Fees and Surcharges expense, so you'll see up to one fee expense a day.
How Ignition pays out your funds
Ignition deposits one lump-sum payout a day, made up of all the payments collected that day.
This is to keep the number of transactions you need to reconcile against your bank statement to a minimum. Payouts are done daily as funds are successfully collected.
If you are using Xero, set up bank rules that send your Ignition payouts to the Ignition Clearing Account so your bank feed reconciles automatically. On net settlement, you need two rules: one for money in, and one for money out, since a payout can occasionally be a withdrawal when refunds outweigh payments.
If you are using QuickBooks, set up bank rules that send your Ignition payouts to the Undeposited Funds account so your bank feed reconciles automatically. You'll need two rules: one for money in, and one for money out, since a payout can occasionally be a withdrawal when refunds outweigh payments.
Who can use Ignition Payments?
Payments are available to anyone with a subscription to Ignition in Australia, New Zealand, USA, Canada and the UK. The available payment methods are as follows:
Australia: Visa, MasterCard, American Express, Discover (Domestic), JCB, UnionPay, and Direct Debit
United States: Visa, MasterCard, American Express, Diners Club (Domestic), Discover (Domestic), JCB, UnionPay and ACH
United Kingdom: Visa, MasterCard, American Express, Diners Club (International), Discover (Domestic) and Direct Debit (BACS)
Canada: Visa, MasterCard, American Express, Discover (Domestic), JCB, UnionPay, and Pre-Authorized Debit
New Zealand: Visa, MasterCard, American Express, Discover (Domestic), JC and Direct Debit
To use payments, you must have:
A valid and local bank account which holds funds in the local currency
A tax ID in the country
A physical location in that country (cannot be a P.O. box)
A phone number in the country
Documents that confirm the status of your business
Identification from a company representative
Please note: Ignition does not support multiple currencies in one account. You can only collect payments in the currency of the country you have selected whilst creating your Ignition account.
If you wish to collect payments in a different currency, you will need to create a new Ignition account and ensure you have all the verification details above. You will receive a 20% discount on any additional Ignition accounts upon proof of account ownership.
Pricing
Please note: Ignition only charges fees on successful transactions. There are no chargeback or NSF fees.
Security
All of our payment providers have been audited by a PCI-certified auditor, and are certified to PCI service provider level 1. This is the most stringent level of certification available. Learn more about Ignition's security.
Terms and Conditions of Payments
Got questions? Check out all of our payment-related articles or get in touch with us at help@ignitionapp.com