Payments Overview

Looking for a summary on how Ignition Payments can help your business? Look no further.

Tom Maxwell avatar
Written by Tom Maxwell
Updated this week

What is Ignition Payments?

Ignition Payments is our dedicated payments processor which can be attached to the proposals you create and send through Ignition.

You can collect billing details from your clients directly on your proposals and automatically process payments through the Ignition payment gateway.

By using Ignition Payments, you can take control back from your clients as to when you will be paid! 


Why use payments?

Businesses that use Ignition payments succeed by gaining efficiencies and advantages in four key areas:

  • No Debtors

  • Guaranteed Payments

  • Improved Cashflow

  • A Hands-off Accounts Receivable Process. 

Collecting your client's billing details upfront gives you the power to collect payment from your clients when you invoice them, rather than letting them have the power to pay you when they feel like it. This can eliminate debtors from your practice and remove friction points from your client relationship. 

Taking this one step further, the Require Payments toggle is easily the most popular feature amongst Ignition users. 

By enabling this on your proposals, new prospects to your business cannot accept your proposal until they provide a payment method. This guarantees you get paid on your terms, for all the work you do.

What makes Ignition Payments different to other processors?

Other vendors

Ignition

❌ Some may require additional subscription costs

✅ Payments are built into all of our plans

❌ Require your clients to sign a separate payments authorization form

✅ Payment authorization is built into the proposal

❌ Some vendors charge failed payments/chargeback fees

✅ Fees are only processed on successful transactions only

❌ Manually change engagement letter, invoices and payment gateway if there are any changes required

✅ Your engagement letter, payments and invoices are updated automatically when you change anything you need

❌ Some vendors payout payments net-of-fees, making reconciliation difficult

✅ Full payout and collects fees in-arrears from your credit card, making reconciliation automatic

Ignition Payments eliminates A/R

With Ignition fully setup, you can completely automate your Accounts Receivable process. 

When a proposal is accepted, your invoice/s will automatically appear in Xero or QiuckBooks. Once payment is collected we payout the funds to you, reconcile your invoice, and automatically send the receipt to your clients. 

You can also opt to add additional invoice notification recipients (such as a Receipt Bank or Hubdoc email address).  Even better, if you have recurring services, this whole process will repeat every single week or month!

How Ignition reconciles invoices 

If you have Xero or QuickBooks integrated with your Ignition account, it will automatically reconcile the payments against your client invoices within 24 hours after the funds are received in your account. 

Ignition deposits 100% of the invoice total (including applicable sales tax if you have taxes enabled), instead of net-of-fees. This guarantees that your client invoices can be automatically reconciled correctly. Ignition collects the transaction fees in arrears from the credit card you used to subscribe to your account. 

If you are using Xero, we create a clearing account (Ignition Payments) in your Xero file where Ignition will automatically create a transaction for each payment that has come in, which is then reconciled against the client invoice.

If you are using QuickBooks, we use your Undeposited Funds account to create transactions for each payment which has come in, which we link automatically to the invoice to reconcile it.

How Ignition pays out your funds

Ignition will deposit lump sum payout (made up of all transactions that were deposited on the same day). 

This is to keep the number of transactions you need to reconcile against your bank statement to a minimum. Payouts are done daily as funds are successfully collected. 

If you are using Xero, to reconcile your bank feed against your lump-sum payouts from Ignition, you will need to set up a bank rule to automatically apply any payments from Ignition to the clearing account.

If you are using QuickBooks, you reconcile your bank feed against your lump-sum payouts from Ignition, you will need to apply the lump sum amounts that come into your bank account, to the Undeposited Funds account.

Who can use Ignition Payments?

Payments are available to anyone with a subscription to Ignition in Australia, New Zealand, USA, Canada and the UK. The available payment methods are as follows:

  • Australia: Visa, MasterCard, American Express, Discover (Domestic), JCB, UnionPay, and Direct Debit

  • United States: Visa, MasterCard, American Express, Diners Club (Domestic), Discover (Domestic), JCB, UnionPay and ACH

  • United Kingdom: Visa, MasterCard, American Express, Diners Club (International), Discover (Domestic) and Direct Debit (BACS)

  • Canada: Visa, MasterCard, American Express, Discover (Domestic), JCB, UnionPay, and Pre-Authorized Debit

  • New Zealand: Visa, MasterCard, American Express, Discover (Domestic), JC and Direct Debit

If you have a trial account, select the appropriate plan for you and once your account has been activated, you will have access to the Payment Settings where you can enable the feature and set your preferences.

To use payments, you must have:

  1. A valid and local bank account which holds funds in the local currency

  2. A tax ID in the country

  3. A physical location in that country (cannot be a P.O. box)

  4. A phone number in the country

  5. Documents that confirm the status of your business

  6. Identification from a company representative

Please note: Ignition does not support multiple currencies in one account. You can only collect payments in the currency of the country you have selected whilst creating your Ignition account.

If you wish to collect payments in a different currency, you will need to create a new Ignition account and ensure you have all the verification details above. You will receive a 20% discount on any additional Ignition accounts upon proof of account ownership.

Pricing

Please note: Ignition only charges fees on successful transactions only. There are no chargebacks/NSF fees.

Security

All of our payment providers have been audited by a PCI-certified auditor, and are certified to PCI service provider level 1. This is the most stringent level of certification available. Click here for more information on security.

Terms and Conditions of Payments

Got questions? Check out all of our payment-related articles or get in touch with us at help@ignitionapp.com

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