Skip to main content

Payments during the trial

Learn more about how to start collecting payments with Ignition—before you even subscribe.

Nicole Baptiste avatar
Written by Nicole Baptiste
Updated today

Start collecting payments—before you even subscribe. Start your Ignition trial with $10,000/£6,000 in fee-free payments and see the power of automated billing and collections in action.

To make it easy, you’ll pay zero transaction fees up to $10,000/£6,000 in payment collections during your trial.

All payments processed during the trial will remain in your account, so you can continue accepting payments without disruption if you choose to sign up.

Payments during an Ignition trial are in all supported payment regions.

Let's learn more about payments in Ignition during the trial period!


Enabling Payment

There will be a three-step process to get payments set up on your Ignition account.

Please keep in mind this is a once-off process - once you set this up, you do not need to do this again unless you elect to change your bank account details!

  1. Entering verification details (Legal business name, Representative details)

  2. Uploading verification documents (ID, Business address)

  3. Entering bank account details (BSB, Account Number, Client Descriptor)

You can enable payments by going to Settings → Payments and clicking Verify Identity.

Next, a secure pop-up box will appear, prompting you to start the verification process.

Note: Make sure you allow pop-ups on your internet browser. We recommend using Chrome, Firefox, or Safari to complete this process.

Select the relevant type of entity and then click Next.

Begin entering your business details on the next page, then click Next.

Enter the business' principal details on the next page. Click Next when you're done!

At this stage, the system will attempt to verify your identity based on the information provided.

You may be required to upload a form of a government-issued ID to support the verification process as required by the Know Your Customer (KYC) financial regulations.

Please note: Our verification and identity systems occasionally need to capture more details to assist with the verification process after the initial setup.

This is due to updates and changes in regulatory and legal requirements to make sure your account remains safe and secure.

Next, enter your bank account details and choose your client statement descriptor. Statement descriptors explain charges or payments on your client's bank and credit card statements. Using a clear statement can increase transparency and reduce any disputes from your clients.

Note: The client statement descriptor has a minimum of 5 and maximum of 16 characters including spaces. You also cannot have any of the following special characters: <, >, \, ' " * .

Payment limitations during your trial

To make it easy, you’ll get $10,000/£6,000 in payment collections during the trial with zero transaction fees.

Included Balance

During your first 30 days with Ignition, you won’t pay any processing fees on your first $10,000 in payments. It’s completely free to you. This balance is available during your first 30 days with Ignition.

Only successful transactions will count towards the balance.

Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan. Everything stays intact—your transactions, customer data, and setup remain seamless when you switch to a subscription.

After 30 days from sign up, standard payment processing fees will apply which varies by country and plan. You also have the option to pass on fees to your client to cover costs once you've subscribed.

Did this answer your question?