Start collecting payments—before you even subscribe. Start your Ignition trial with $10,000/£6,000 in fee-free payments and see the power of automated billing and collections in action.
To make it easy, you’ll pay zero transaction fees up to $10,000/£6,000 in payment collections during your trial.
All payments processed during the trial will remain in your account, so you can continue accepting payments without disruption if you choose to sign up.
Payments during an Ignition trial are in all supported payment regions.
Let's learn more about payments in Ignition during the trial period!
Setting up Ignition Payments
Enabling payments is a two step process.
Please keep in mind this is a once-off process - once you set this up, you do not need to do this again unless you elect to change your bank account details!
Entering verification details (Legal business name, Representative details), and verification documents (ID, Business address)
Entering bank account details (BSB, Account Number, Client Descriptor)
💡 Pro-tip: Have a form of verification and personal ID like a drivers license or passport ready to upload.
Click Verify identity to start the process.
Please note: Make sure you allow pop-ups on your internet browser. We recommend using Chrome, Firefox, or Safari to complete this process.
A pop-up screen will appear. Start entering your business type and structure.
Next, provide information on your business, industry and contact details.
Next, fill out your contact details.
Once you have completed this section, it's time to verify your ID.
Click Upload document to upload your choice of government issued ID.
Stripe, our partnered payments processor, will require you to take a photo of a valid government-issued ID and then a photo of yourself to verify as required by the Know Your Customer (KYC) financial regulations.
Please note: Our verification and identity systems occasionally need to capture more details to assist with the verification process after the initial setup.
This is due to updates and changes in regulatory and legal requirements to make sure your account remains safe and secure.
If you are having trouble with with uploading your ID, please refer to this section below or alternatively contact our Support team at help@ignitionapp.com
Next, list the business executives and partners. If it is only you as the sole principal, you can just click Continue.
Once you are done, review the information and submit.
Once submitted, this will bring you back into your Ignition account.
In the new screen, enter your bank account details and choose your client statement descriptor.
Statement descriptors explain charges or payments on your client's bank and credit card statements. Using a clear statement can increase transparency and reduce any disputes from your clients.
Note: The client statement descriptor has a minimum of 5 and maximum of 16 characters including spaces. You also cannot have any of the following special characters: <, >, \, ' " * .
For UK businesses: If you are transacting in the UK, please note that the descriptor will automatically be set to 'IGNITIONPAY' which is what your clients will see on their statements. This currently cannot be customised.
Once you are finished, you will be able to immediately start collecting payments from your clients, even if you are within your trial phase of your Ignition account.
Our team takes between 1-2 business days to verify your identity and enable payouts to your bank account, however during busy times it can take up to 3 business days.
Payment limitations during your trial
To make it easy, you’ll get $10,000/£6,000 in payment collections during the trial with zero transaction fees.
Included Balance
During your first 30 days with Ignition, you won’t pay any processing fees on your first $10,000 in payments. It’s completely free to you. This balance is available during your first 30 days with Ignition.
Only successful transactions will count towards the balance.
Once you reach the $10,000 mark, payment processing will pause until you upgrade to a paid plan. Everything stays intact—your transactions, customer data, and setup remain seamless when you switch to a subscription.
After 30 days from sign up, standard payment processing fees will apply which varies by country and plan. You also have the option to pass on fees to your client to cover costs once you've subscribed.