Yes! Ignition will automatically notify the selected email addresses listed under your client's Email Preferences tab to let them know the payment was rejected.

Clients are able to retry the rejected payment themselves directly from the email.

You can learn more about this process in our article about dealing with rejected payments.

You can streamline your payment collection process even further with automatic payment retries. This feature enhances the efficiency and reliability of your payment collection by automatically retrying payments that has failed to collect from your clients.

Enabling Automatic Payment Retries is simple two step process:

Once enabled, Ignition will automatically retry failed payments once, 3 business days after the first failure. Learn more about automatic payment retries here.