Proposal Templates Overview
Proposal templates are a new efficient way to create a new proposal using our New Proposal Editor, giving you a kick-start to the proposal building process!
You can use the proposal templates to:
Get high-quality proposals sent out faster while saving time
Standardize client engagements by creating templates your entire team can use with less hand-holding
Simplify your proposals by creating standardized templates for your most popular services
There are two types of proposal templates that you can use in Ignition.
Provided templates give you a place to start for real world "out of the box" proposals - ready for your clients to accept
My templates give you the ability to create your own custom templates that are unique to your account (Available on Professional and Scale plans)
Table of Contents
Getting started with Proposal Templates
You can find proposal templates within the New Proposal Editor when you are creating or editing a new proposal.
Click Templates to make the templates slider appear.
Here, you will see the two options - Provided templates and My Templates.
My Templates
If you are on our Professional or Scale plans, you have the ability to create and save your own unique custom templates specific to your business that your entire team can use.
Please note that only Ignition Administrator users can create a custom template.
Creating a template (from scratch)
Create a new proposal
Build out the proposal based on the services you wish to offer
Click on the down-facing arrow beside the Templates menu → Save as template
In the pop-up box that appears, select Create new from the dropdown menu and enter a name and description for the template (there is a 40 character limit for name and 60 for description).
Click Save template! The template will now appear in your proposal templates library for all users.
Creating a template (from existing draft)
Open an existing draft of a New Proposal that you have previously created
Make any changes to the proposal as you wish
Click on the down-facing arrow beside Templates → Save as template
In the pop-up box that appears, select Create new from the dropdown menu and enter a name and description for the template (there is a 40 character limit for name and 60 for description).
Click Save template! The template will now appear in your proposal templates library for all users.
Editing an existing template
Please note that only Ignition Administrator users can edit existing templates.
If you need to update an existing template, you will need to overwrite the old one. Just follow the steps below:
Create a new proposal
Load the custom template that you'd like to edit
Make the desired changes to your template
Click on the the down-facing arrow beside the Templates menu → Save as template
In the pop-up box that appears in the dropdown menu, select the template that you'd like to overwrite.
Click Overwrite template.
Please note: If you have changed a service in your service library, you will also need to update it in any custom proposal templates that contain that service. Otherwise, your proposal template will pull through the old service!
Deleting a template
Please note that only Ignition Administrator users can delete a template.
Click Templates to open the templates pop-up window and select My templates.
Select Click the three dots next to the specific template → Delete.
Confirm your action to delete.
User permissions
Different user permissions within Ignition will affect how each user type can control proposal templates.
Admin - Can create, edit, overwrite, use and delete templates.
Standard - Use proposal templates only
If you are a standard type user in Ignition, please reach out to an Admin user and ask them to assist with any required changes to your templates.
FAQ
Why have I discovered a few new services in my service library that I haven't uploaded?
This is because you have used a provided proposal template. If you are using a provided proposal template, it will load the services inside the proposal to your service library in order to create the proposal.
Why am I not able to send a Provided Template?
If you have downgraded to a Starter plan or if you are on a Starter plan and have selected a Provided Template with proposal options, you will need to remove the options on the proposal in order to send it. A tip is to keep the most appropriate option and to remove the rest.
Alternatively, please use the template version that does not include options.
How come I don't have the ability to create templates in my account?
My templates are only available on Professional and Scale plans. Additionally, this feature is part of our New Proposal Editor experience and is not available on our Classic Proposal Editor. Consider whether the New Proposal Editor is right for you by reading this article. If you would like to opt-in, see this article on enabling the New Proposal Editor
Can I use my templates during my trial?
Yes, you can! You have full access to your templates during your Ignition trial.
What happens with proposal templates if I downgrade to the Starter plan?
You will no longer be able to create, edit, delete or use your templates in newly created proposals.
For provided templates, you will still always have access - however, for provided templates with options, you will need to remove the options on the proposal in order to send it. A tip is to keep the most appropriate option and to remove the rest. Alternatively, please use the template version that does not include options.
For draft proposals that have been saved from a template, you will still be able to see and edit the proposal as per usual.
Do I need to opt-in to use proposal templates?
If you would like to use your templates, you need to be on a Professional or Scale plan. Upgrade your plan or contact your Customer Success or Account Manager to help!
How do I create multiple draft proposals from one template?
You can create multiple proposals from a template through our bulk proposal creation process! Click here to learn more, or reach out to your Customer Success or Account Manager for more information.