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This course will guide you through setting up the integration, understanding the connection, and optimizing your use based on your XPM setup. Plus, you’ll earn 1 hour of verifiable CPD in AU, UK, and CA! 🎉

If you have connected XPM to Ignition, you can choose to:

Set up XPM jobs directly on the Automation step within the proposal editor, OR
Set up XPM jobs separately in the new Workflow tab to suit your practice's needs.

Let's learn about the differences between the two.

The Workflow Wizard (Automation step)

When you reach the Automation step, you will be greeted with a wizard.

You can select how you’d like to structure this proposal:

One workflow per proposal (select this to create 1 job in XPM - recommended!)
One workflow per project (select this to create multiple jobs in XPM)

Note: We strongly recommend you first complete our our free on-demand training course on Ignition and XPM, before deciding how you want to deploy jobs from Ignition.

You'll learn best practices depending on how you currently use XPM as well as other options and what Xero and Ignition officially recommend.

General Settings

In the General Settings section, you will be able to:

Enter a custom Job Name & Job Description
Select a Job Category and set a Job Budget (NEW!)
Select the Partner and Manager for this workflow
Select the Staff members to be assigned

Please note that the Job Name and Job Description will be automatically populated with your proposal name and list of services in the proposal, respectively. However, you can change this at your discretion!

Job Category and Job Budget

The Job Category field allows you to group different jobs together for more detailed reporting.
The Job Budget field allows you to set a simple estimate or budget for the job from Ignition which eliminates a manual step after the job has been created.

Templates

In the templates section, these should already be populated providing that you have linked your Ignition service templates to your XPM job templates.

Click here to learn how to do this!

Here, we now have the ability to:

Add job templates
Remove job templates

Automatically deploy workflows

With this toggle, you have the option to choose whether workflows are deployed automatically by the system or deployed manually on a proposal-by-proposal basis.

This setting currently defaults to ON.

If togged ON, then workflows will be deployed automatically one day before the job's start date. (Note: If your Recurrence section is set to start On Acceptance, the job will be deployed when the proposal is accepted by your client. Please see Recurrence section below for more info!)

If toggled OFF, then workflows will NOT be deployed automatically. You will need to manually deploy workflow in the client’s Workflow tab.

Click here to learn how to do this in the Workflow tab!

Recurrence

This section allows you to set the job recurrence - either One Time or Recurring, as well as any delays and the total job duration.

This is very similar to the function of a Billing Rule in the Services step.

📣 Please note that jobs are created one day before they start. 📣

If your job starts On Acceptance of the proposal, then the job will be deployed immediately. However, if you have a delay set to the Proposal Start or if you have the job starting on a Specific Date, the system will deploy it one day before the start date.

This means that you will have much clearer visibility and clarity over which job to begin and assign next.

Ignition will always create the current or next job, plus 1 more job in the future if it is recurring.

Billing groups

Choose how this proposal groups invoices in the Automation step within the New Proposal Editor.

❗️ IMPORTANT NOTE❗️

This setting defines how the client's invoices will be grouped in Ignition and Xero, which will impact how invoices are allocated in XPM.

Please see this article for more information about these impacts!

At this point in time, we are able to define and assign billings at either a Client level or a Proposal level.

Client level - all the invoices under that particular client will be imported and synced to the nominated job in XPM.
Proposal level - invoices on a specific proposal will be imported and synced to a specific job in XPM (meaning you can have multiple billing jobs per client).

Please note: You can always change the billing grouping/invoice reference later by editing the active service. Learn how to edit active services in this article.

Set up XPM jobs from the proposal editor